We start working on your order as soon as it is placed. In stock items ship next business day and from our warehouses in Scranton, Pennsylvania or from San Bernardino, California.
Unfortunately, masks are a personal item and due to sanitary reasons can not be returned.
We strive for 100% customer satisfaction so if you’re unhappy for any reason with any order order we ask that you reach out to our customer service team. Email us at support@bravenewlook.com and we will work with you to make things right.